Which VPN providers are supported?
You can use almost any VPN provider on your VPNBOX Tunneler, as long as your provider supports the OpenVPN or WireGuard protocol and allows you to download configuration files. If you are not sure about your favorite VPN provider, get in touch with us, and we will figure it out for you.
What about Netflix?
You can also watch Netflix while you are connected to the Tunneler. However, there are two different cases:
a) Your VPN provider supports streaming Netflix: You don't have to do anything else and can enjoy all series and movies right away. Find out here if your VPN provider supports streaming Netflix.
b) Your VPN provider does not support streaming Netflix: For this case, we added a function to the web interface, which allows you to exclude Netflix traffic from the VPN connection, thus preventing it from being routed over the VPN. This way, it is possible to stream Netflix with any VPN provider.
Do I still need my normal router?
Yes, the Tunneler does not replace your internet router. You can either connect the Tunneler directly to the router or indirectly with a switch.
Does the Tunneler create a WLAN network?
Yes, some versions of the VPNBOX Tunneler can function as a WLAN access point. However, to cover larger areas, we recommend you use one or multiple external access points.
Can exceptions be added for devices or websites?
Exceptions are used to exclude all or specific traffic of devices from the VPN connection. Excluded traffic is not redirected over the VPN.
Currently, entire devices can be excluded, and an exception for Netflix can be enabled. We are also working on a feature to exclude individual domains and IP addresses, which will be available with one of the next updates.
Is there IPv6 support?
Yes, we do support IPv6, if the VPN server you are connecting to also supports the protocol. Currently, not all providers support IPv6. Check your provider's website to get more information regarding this subject.
What about WireGuard?
WireGuard is supported. You can add wg-quick configuration files within the web interface.
In which way is sensitive information transferred to my device?
Your configuration, containing your provider, credentials, and country, is transferred peer-to-peer from your browser to your VPNBOX Tunneler in an encrypted format. For this, we use WebRTC. WebRTC allows us to establish a direct connection between your browser and your device without intermediate storage on a server.
In some cases, a direct connection is not possible (e.g., your NAT is blocking direct connections). Then a so-called TURN-server will be used to redirect your traffic. The TURN-server does not have access to the encryption keys, and therefore is not able to decrypt the traffic.
The use of WebRTC may come as a surprise to you because of the security issues it presents. We are currently working on a detailed explanation of WebRTC, what it is, why we use it, and how you can protect yourself against IP address leaks and fingerprinting.